About TPConnects
TPConnects (TPC) is a leading SaaS Travel Technology company headquartered in Dubai, UAE. Since our founding in 2014, we have been at the forefront of revolutionizing airline retailing and distribution, empowering airlines and travel agencies to offer seamless booking and servicing experiences with dynamic personalization capabilities. We are proud to support the industry’s shift toward Modern Airline Retailing through solutions built on IATA’s New Distribution Capability (NDC) and legacy-free Offers and Orders. Our mission is to deliver flexible, innovative technology that adds value and accelerates time to market, free from the limitations of legacy systems.
With more than 200 team members representing more than 20 nationalities across 14 countries, we foster a vibrant, multicultural environment where talent is recognized and celebrated. As we continue expanding our Product & Engineering organization in Warsaw, we are looking for exceptional individuals who are passionate about shaping the future of travel technology.
Role Location Warsaw, Poland
Summary
We are looking for a Technical Product Manager to join our OOSD Product Team. In this role, you will work closely with Product Managers and Engineering teams to translate business requirements into scalable technical solutions. You will act as the bridge between product, architecture, engineering, and external partners, ensuring successful delivery of complex Order Management and Offer & Order capabilities. This role is ideal for candidates with experience in Order Management Systems (OMS), enterprise platforms, integrations, and API-driven products, whether in the travel industry or other sectors.
Key Responsibilities
- Support Product Managers in defining and refining product requirements for Order Management, Offer & Order, and distribution solutions.
- Translate business requirements into technical specifications, user stories, and acceptance criteria.
- Collaborate with Engineering and Architecture teams to assess feasibility and define implementation approaches.
- Manage and maintain delivery-ready backlog items in partnership with Product Managers.
- Drive requirements refinement and support Agile ceremonies.
- Work with external partners and internal stakeholders on API, integration, and workflow requirements.
- Ensure product features meet functional and technical acceptance criteria.
- Support testing, validation, and rollout of new capabilities.
- Identify technical dependencies, risks, integration challenges, and process optimization opportunities.
- Contribute to the successful delivery of roadmap initiatives focused on order lifecycle management, servicing, and fulfillment capabilities.
Skills & Qualifications
- 3-5+ years of experience as a Technical Product Manager, Product Owner, Business Analyst, or similar role.
- Experience working with Order Management Systems (OMS), transaction processing platforms, fulfillment systems, e-commerce platforms, or other complex workflow-driven products.
- Strong understanding of system integrations, APIs, and data exchange technologies (REST, JSON/XML).
- Ability to translate business needs into detailed technical requirements and user stories.
- Experience working closely with Engineering teams in Agile development environments.
- Strong stakeholder management and communication skills.
- Experience with JIRA and Confluence.
- Analytical mindset with strong attention to detail and problem-solving capabilities.
- Experience managing complex business processes involving orders, fulfillment, servicing, workflow orchestration, or transaction lifecycle management.
- Travel, airline, or distribution industry experience is beneficial but not required.
Nice to Have
- Experience with IATA standards (NDC, One Order, ARM) or similar industry-specific integration standards.
- Experience with airline, travel, transportation, retail, e-commerce, logistics, or other industries that rely on complex order lifecycle management.
- Familiarity with microservices, event-driven systems, and cloud-based architectures.
- Experience working in SaaS product organizations.
- Knowledge of offer management, order orchestration, fulfillment, servicing, or transaction lifecycle processes.